Negotiating SLAs with Dynamic Pricing Policies

Peer Hasselmeyer, Bastian Koller, Ioannis Kotsiopoulos, Dean Kuo, Michael Parkin


This position paper argues for research in the development of focused solutions for dynamic pricing, service-level agreements and negotiation for eServices in a digital economy. Thereby the authors have a main focus on the development of an independent negotiation protocol, which satisfies the needs and preferences of customers and service providers, also with a certain focus on legal aspects of such a protocol. Another point of interest is hereby to examine what properties dynamic pricing components in a service oriented architecture should have and which benefits can be reached by following such approaches. We see that the provisioning of dynamic pricing components will surely affect the negotiation behavior of service providers and customers in a way that eBusiness will get stronger.

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